byangelrei

Effective Date: May, 2024
Website: https://angelreiproperties.land

Angel REI Properties LLC (“Angel REI,” “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit our website, contact us, inquire about a property, submit a form, use our communication tools, or participate in a real estate transaction with us.

By using our website or communicating with us, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Mailing address
Property inquiry details
Buyer application information
Payment-related information
Identification information, if required for a transaction
Communications you send to us by phone, text, email, website form, voicemail, chatbot, or other communication method

We may also collect information automatically when you visit our website, including:

IP address
Browser type
Device identifiers
Operating system
Referring website
Pages viewed
Date and time of visit
Website usage data
Cookies, pixels, tags, and analytics data
Form interaction data
Chat, chatbot, or website communication data, where applicable

2. How We Use Your Information

We may use your information to:

Respond to property inquiries
Provide information about available land
Process buyer applications
Manage real estate transactions
Communicate about purchases, seller financing, lease-option arrangements, payments, taxes, deeds, due diligence, and closing matters
Send appointment confirmations, payment reminders, property updates, and transaction notices
Send marketing messages only where consent has been provided
Operate and improve our website and services
Maintain business records
Prevent fraud, unauthorized transactions, misuse, or illegal activity
Comply with legal, regulatory, tax, accounting, and recordkeeping obligations

3. Communications, Recording, Monitoring, and Consent

When you call, text, email, leave a voicemail, submit a form, use a chatbot, or otherwise communicate with Angel REI Properties LLC, we may store, review, process, and retain those communications for customer service, transaction management, quality control, fraud prevention, compliance, and business recordkeeping.

Because Florida law may require all-party consent before recording or intercepting certain wire, oral, or electronic communications, we intend to obtain consent before recording, monitoring, transcribing, analyzing, or processing communications in a manner that may require consent.

By continuing to use a communication channel after receiving a notice that communications may be recorded, stored, reviewed, monitored, transcribed, analyzed, or processed, you consent to such collection and use.

If you do not consent, please do not use that communication method. You may contact us by mail or request an alternative method of communication.

4. Calls, Texts, and Voicemails

If you call or text a phone number listed on our website, including our business contact number, we may use your phone number and message content to respond to your inquiry and manage your transaction.

Calls, texts, and voicemails may be stored, reviewed, or processed for business purposes. We do not record telephone calls unless consent is provided where required by law.

Please do not send sensitive personal information, Social Security numbers, banking credentials, payment card numbers, medical information, or confidential legal information by text message, voicemail, chatbot, or website form.

5. SMS and Email Communications

By providing your phone number or email address, you authorize Angel REI Properties LLC to contact you regarding property inquiries, buyer applications, transaction updates, seller financing, due diligence, payment reminders, closing matters, and related business purposes.

We may also send marketing messages, property alerts, and promotional communications where you have provided consent.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages by replying:

STOP

You may request assistance by replying:

HELP

You may unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us directly.

We do not sell, rent, or share SMS opt-in data for third-party marketing purposes.

6. Website Chat, Chatbots, AI Tools, and Contact Forms

Our website may use live chat, chatbot tools, AI-assisted tools, contact forms, automation tools, or customer relationship management systems to help respond to visitor inquiries.

When you use these tools, your communications may be stored, reviewed, processed, analyzed, or routed through our authorized service providers for customer service, transaction management, fraud prevention, compliance, and business recordkeeping.

Before using any chatbot or live chat tool, you may be asked to consent to the recording, storage, review, or processing of your communication. If you do not consent, do not use the chat feature.

Do not submit sensitive personal, financial, medical, legal, or confidential information through website chat or chatbot tools.

7. Cookies, Tracking Tools, Analytics, and Website Technologies

We may use cookies, pixels, tags, analytics tools, advertising tools, CRM integrations, and similar technologies to operate our website, understand visitor activity, improve user experience, measure marketing performance, and prevent fraud.

These tools may collect information about your device, browser, IP address, website usage, pages visited, referral source, and interactions with our website.

Where required by law, we will provide notice and obtain consent before using technologies that record, monitor, intercept, or process communications or user interactions in a manner requiring consent.

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

8. Third-Party Service Providers

We do not sell your personal information.

We may share information with trusted service providers who assist us in operating our business, including:

Website hosting providers
CRM platforms, including GoHighLevel or similar systems
Payment processors
Loan servicing or payment management platforms
Email and SMS communication providers
Analytics providers
Advertising and marketing platforms
Document preparation and e-signature tools
Title, closing, legal, accounting, compliance, or transaction service providers
Customer service, chatbot, or automation providers

These service providers may access information only as needed to provide services to us or to complete services requested by you.

9. Real Estate Transaction Information

If you inquire about or purchase property from us, we may collect and maintain transaction-related information, including:

Property inquiry details
Purchase documents
Lease-option documents
Seller financing documents
Payment records
Tax-related information
Due diligence communications
Deed, title, closing, and recording information
Collateral documents, if applicable
Buyer identity and contact information

We may retain these records as needed for business, tax, accounting, compliance, legal, and transaction purposes.

10. Payment Information

If payments are made through a third-party payment platform, payment processor, loan servicing platform, or transaction management system, your payment information may be collected and processed by that provider.

We do not recommend sending banking information, card numbers, Social Security numbers, or sensitive financial information by text, email, voicemail, chatbot, or unsecured website form.

11. Legal Compliance and Required Disclosures

We may disclose information when we believe disclosure is necessary or appropriate to:

Comply with applicable law
Respond to subpoenas, court orders, or government requests
Enforce our agreements
Protect our rights, property, and business interests
Prevent fraud or illegal activity
Protect the safety of our customers, users, or others
Complete a real estate transaction or closing requested by you

12. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

However, no website, internet transmission, mobile communication, email, text message, or electronic storage method is completely secure. We cannot guarantee absolute security.

13. Data Retention

We retain personal information and transaction records for as long as reasonably necessary to:

Respond to inquiries
Manage transactions
Maintain business records
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes
Enforce agreements
Prevent fraud

When information is no longer needed, we may delete, archive, anonymize, or securely store it according to our business practices and applicable law.

14. Your Privacy Choices

You may contact us to request that we:

Provide access to personal information we maintain about you
Correct inaccurate information
Delete certain information, where legally permissible
Stop sending marketing communications
Update your communication preferences

Some information may need to be retained for legal, accounting, tax, fraud prevention, dispute resolution, or transaction recordkeeping purposes.

To make a request, contact us at:

Email: [email protected]
Phone: (564) 239-9099

15. Third-Party Links

Our website may contain links to third-party websites, platforms, title companies, payment processors, county websites, property information sites, or other external services.

We are not responsible for the privacy practices, security, policies, or content of third-party websites.

16. Children’s Privacy

Our website and services are intended for adults age 18 or older.

We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a minor, we may delete it.

17. No Sale of Personal Information

We do not sell personal information.

We do not sell, rent, or share SMS opt-in data for third-party marketing.

We may share information with service providers, transaction providers, legal or compliance professionals, and other parties as necessary to operate our business, deliver requested services, comply with law, or complete transactions.

18. State-Specific Communication Consent Notice

Certain states, including Florida, may require consent from all parties before recording or intercepting certain communications.

By using our website communication tools, submitting forms, using chat features, leaving voicemails, sending texts, or continuing communications after receiving a recording or monitoring notice, you consent to Angel REI Properties LLC and its authorized service providers recording, storing, reviewing, processing, transcribing, analyzing, or using such communications for customer service, transaction management, compliance, fraud prevention, quality control, and business recordkeeping.

If you do not consent, do not use the applicable communication tool and contact us by mail.

19. Policy Updates

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after updates are posted means you acknowledge the updated Privacy Policy.

20. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Angel REI Properties LLC
825 32nd Ave. #31
Longview, WA 98632